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Superb Customer Service
Verified Purchase

I have been EXTREMELY impressed with the product, and am in awe of their superb customer service - even when everything about this purchase was smooth as silk... You set an example for other companies to emulate!

Service Is Top Notch
Verified Purchase

First off, customer service is top notch. The grill light is perfect and lights up the entire grilling area. And it is also waterproof!

Great Product
Verified Purchase

A well made product that has extended our outdoor cooking during the early winter evenings. Although I didn’t need it, seems like they have a good product support system.

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Shipping Policy

SHIPPING POLICY
DATE OF LAST UPDATE: April 01, 2021

Domestic Shipping Policy

Shipment processing time
All orders are processed within 2 business days.

Shipping rates and delivery estimated
Shipping charges for your order will be calculated and displayed at checkout. These will depend on the total weight of the package, total value of your order and the destination address. All orders over $50 ship free.

 

USA: Currently we only ship to the United States forty-eight contiguous states and Washington, DC. However, we cannot ship to P.O. boxes or military bases or diplomatic locations.

Shipment confirmation and order tracking
When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes
Zeust is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages
Zeust is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy
We do not ship internationally at the moment.

Still have questions about shipping? Contact customer service at support@zeust.com.


Zeust

<br? <span="">Re: Customer Support
19c Trolley Square, , Wilmington, Delaware, 19806