Zeust warrants the original purchaser for as long as they own their Zeust Light Product that the BBQ Grill Light will be free of defects in materials and workmanship under normal use. Should defects in material or workmanship exist during the applicable warranty period in any Zeust light, Zeust will elect at its discretion to either repair or replace the defective unit in a timely manner at no charge to the original purchaser.
It is the original purchaser's responsibility to contact Zeust prior to any attempts to repair the product, during the warranty period. Failure to do so will void the warranty.
THIS WARRANTY DOES NOT COVER
Events of misuses, acts of God, negligence or destruction, willful or otherwise, malfunctions or damage not resulting from defects in material or workmanship, or alteration in any way without prior authorization from Zeust
What People Are Saying About Us
- David D.
I received wonderful customer support from this small company, coupled with a light that has been perfect under all conditions for so many years. THANK YOU from a VERY satisfied customer!
- Barbara G.
I purchased this as a gift for my husband. The batteries that came with it were not working. I wrote the company and they responded back that very same day apologizing. They also gave me a rebate for the batteries. It was so nice dealing with someone who believes in and backs up their product.
- Spencer S.
I have been EXTREMELY impressed with the product, and am in awe of their superb customer service - even when everything about this purchase was smooth as silk... You set an example for other companies to emulate!
- Jane G.
I don’t know if you have a staff of minions who are your ghost writers or if you honestly are that hands on- whatever it Is, KEEP DOING WHAT YOU ARE DOING EXACTLY THE WAY YOU ARE DOING IT! Never have I seen customer service that actually deserves the word “Service”! We are impressed. Thank you for going above and beyond.
Not only is this light amazing - the customer service is beyond incredible. I love the grill light and we have enjoyed using it - makes grilling after dark so much easier. No more burned steaks! I contacted customer service with a question and they responded immediately. They also followed up to make sure my question was fully answered. It was so out of the ordinary - I feel like they truly appreciate their customers. This company knows how to build a very satisfied customer base. I know what all the grillers on my Christmas list are getting this year!!!
I apologized for not responding earlier . First, my very first email I received , thanking me for my purchase,was so funny and creative , I showed It to my entire family. Such a cool introduction to how fun your company enjoys its work. I rate this purchase a 10 out of 10 stars. From the ordering, the fast shipping and the packaging, everything was perfect. The 10 led lights Illuminate up the grill better than I ever anticipated. I will be purchasing another one as a gift for my brother. Anyone who grills, needs this product. I’m extremely happy I purchased this.. sincerely, joe lyons
This was given as a gift, so I don't know how it is working for the recipient.
Great light for grilling in the evening.
Have not used